Help Center

Back to home

Help Center

Getting Started

Getting Started

Getting Started

How much do your Challenges cost?

How do I purchase a Challenge?

Do you accept clients under 18 years old?

Why do I have to pay for the Challenges?

Do you accept traders from the United States/Canada?

What's the process to start earning with The Trading Pit?

Do I have to use my own funds to trade with The Trading Pit?

How does proprietary trading work?

How do I register with The Trading Pit?

Do you offer trading advice?

Do I need to know how to trade?

Do you have any vouchers or promotions available?

See more

The Trading Pit - Who we are

Are you regulated?

Where are you located?

How can I contact you?

Where can I view the status of my request on The Trading Pit?

What value do you provide traders that purchase one of your Challenges?

What are Earning Accounts or TTP Earning Accounts?

What is The Trading Pit?

Do you have Terms & Conditions I can read?

Do you accept corporate registrations?

Which are the restricted countries for your services?

Do I have to pay TAX on my profits?

How does The Trading Pit help me access the Asset Management and Hedge Fund industry?

What are your business/operation hours?

Why should I choose The Trading Pit?

See more

Purchases

What payment methods are available?

How long does it take for the processing of my purchase?

Are there any additional fees?

Products

Will there be a monthly subscription fee?

Are there any hidden fees?

How much capital am I eligible to trade with?

Do you offer free trials?

What can I see in my Trading Dashboard?

How many accounts can I open in The Trading Pit?

Can I get a refund if I decide I don't want to take the Challenge?

Do you offer Swap-Free accounts?

See more

Account Verification

How can I update my profile details (name, email, phone number, address)?

What can I do if I forgot my username or password?

Can I reset my password?

What documents can I send to verify my Proof of Residence?

When do I have to provide my KYC documents?

Do you need KYC verification for taking part in Challenges?

What documents can I send to verify my Proof of Identity?

I made a purchase but did not receive my account or credentials, and I was charged. What should I do?

How can I request an Upgrade?

See more

Trading

When is the Forex market closed?

How do I access my Dashboard?

What do you mean by Breached?

What is the difference between order types?

What is a High WaterMark level?

What holidays can affect my trading?

How can I move to the Scaling Plan after completing my Challenge?

For how long can I trade on my Challenge?

Can I merge accounts?

How often should I trade?

Can I trade Cryptocurrencies?

How do you calculate my High WaterMark level?

Why was my stop-loss executed at a different price?

How much am I charged for each trade?

See more

Challenges

Do you offer Demo or Live Accounts?

How can I see my demo trading account information?

What does Profit Target mean?

Are weekends and holidays included in my Challenge?

Can I purchase my Challenge now and start at a later point?

I reached my profit target, what should I do next?

See more

Scaling Plan

What is the difference of the Challenges and the Scaling Plan?

How can I earn during the Scaling Plan (Classic CFDs and Classic Futures) ?

What happens after I pass Level 10 of the Scaling Plan?

Can I reset my Scaling Plan account?

Payouts

Can I get a refund after I move to the Earning Phase?

Will I receive the profits I make in the Challenge?

Can I receive payouts in Crypto?

Classic Model Payout Policy

CFD Prime Payout Policy

Futures Prime Payout Policy

Payout Policy: CFD Prime VS Futures Prime

What withdrawal methods are available?

See more